AETHERTRACE Refund Policy

Overview

At AETHERTRACE, we strive to ensure the highest level of customer satisfaction. If you are not entirely satisfied with your purchase, we're here to help.

Refund Eligibility

To be eligible for a refund, please ensure the following criteria are met:

• The product must be returned within 30 days of purchase.
• The product must be in its original packaging.
• A receipt or proof of purchase is required.

Refund Process

Once your return is received and inspected, we will notify you of the status of your refund. If your refund is approved, we will initiate a refund to your original method of payment. The refund may take a certain amount of days to be processed, depending on your card issuer's policies.

Exceptions

There are certain situations where only partial refunds are granted:

• Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery.

Contact Us

If you have any questions on how to return your item to us, please contact us at: